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Marketing & Acronyms

MAU (Monthly Active Users)

Quick Definition

MAU is the count of unique users active on a product or website over a 30-day window.

In context

Standard top-of-funnel metric. Growth from organic search shows up in MAU growth before it shows in revenue.

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Related terms

CRM Integration

CRM integration connects your website tracking and form submissions directly into your CRM for unified customer records and revenue attribution.

North Star Metric

A North Star Metric is the single metric a company chooses as its primary indicator of customer-value delivery — used to align all teams around a shared goal.

CSAT (Customer Satisfaction Score)

CSAT measures customer satisfaction with a specific interaction, typically on a 1–5 or 1–7 scale.

ROAS (Return on Ad Spend)

ROAS is revenue generated per dollar of advertising spend, expressed as a multiple (4x ROAS = C$4 revenue per C$1 spent).

ARR (Annual Recurring Revenue)

ARR is the annualized version of MRR, commonly used in B2B SaaS for valuation and reporting.

CTR (Click-Through Rate) — Acronym

CTR is the percentage of people who click after seeing a link, ad, or search listing.

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